Privacy Policy
Hello
Effective Date: 06-19-2025
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At CluttrFree, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or request services from us
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Information We Collect
We may collect the following types of information:
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Name, phone number, and email address
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Service address and ZIP code
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Details about your junk removal needs
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Uploaded photos (for quotes)
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Payment information (processed securely via trusted third-party providers like Jobber)​
How We Use Your Information
We use your information to:
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Respond to service inquiries
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Schedule and manage junk removal services
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Send estimates, invoices, and appointment confirmations
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Improve our website and customer experience
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Communicate about your request or account
We do not sell or share your personal information with third parties for marketing purposes.
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Data Security
We take data security seriously and use secure tools (like Wix and Jobber) to protect your information. All payment details are processed through secure, PCI-compliant systems — CluttrFree does not store credit card information.
Communication
By submitting a service request, you consent to receive service-related messages via phone, email, or text. You may opt out of promotional messages at any time.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from CluttrFree LLC, from (904) 541-9865 regarding customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (904) 541-9865 or clientservices@cluttrfree.com. Mobile opt-in information is never shared with third parties.
Cookies & Tracking
​​​Our website may use cookies or similar tracking tools to analyze website traffic and improve user experience. You can manage cookie preferences in your browser settings.
Your Rights
You can request to view, update, or delete your personal data at any time by contacting us at:
(904) 541-9865
Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.